FAQ'S

📌 ArabicMart – Frequently Asked Questions (FAQs)

1. What is ArabicMart?

ArabicMart is your trusted UAE online shopping destination offering a wide range of products including electronics, home essentials, fashion items, accessories, and more—all at competitive prices.

2. Do you deliver all over the UAE?

Yes! We deliver to all Emirates, including Dubai, Sharjah, Abu Dhabi, Ajman, RAK, Fujairah, and Umm Al Quwain.

3. How long does delivery take?

Delivery usually takes:

  • 1–3 business days for major cities.

  • 2–5 business days for other Emirates.
    You will receive updates once your order is shipped.

4. What payment methods do you accept?

We accept:
✔️ Cash on Delivery (COD)
✔️ Credit/Debit Cards
✔️ Apple Pay / Google Pay 

5. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible, but you may request a return after receiving the item.

6. What is your return policy?

We offer 3–7 days return policy, depending on the product category.
Items must be:

  • Unused

  • In original packaging

  • In resellable condition
    Contact our support to request a return.

7. What if I receive a damaged or wrong item?

If your product arrives damaged, defective, or incorrect, contact us within 48 hours and we will arrange a replacement or refund.

8. How can I track my order?

Once your order is shipped, you will receive a tracking link via WhatsApp/SMS/email. You can track delivery status anytime.

9. Do you offer warranty on products?

Selected electronics and appliances come with a seller or brand warranty. Warranty details are mentioned on the product page.

10. How can I contact ArabicMart customer support?

You can reach us anytime through:
📧 arabicmartuae@gmail.com 
📱 WhatsApp / Phone support (+971526382578)

11. Do you offer discounts or promotions?

Yes! ArabicMart regularly offers:
✨ Seasonal sales
✨ Special discount codes
✨ Daily deals on trending products
Follow us on social media for updates.

12. Are the products original?

ArabicMart is committed to offering authentic, high-quality products. Each item is quality-checked before dispatch.